Question 1

What are Raffle Keys?

Accepted Answer

Raffle Keys are bonus rewards you earn every time you enter a raffle. Collect enough keys and you can use them to unlock Vaults for a chance to win extra prizes.

Question 2

How do I earn Raffle Keys?

Accepted Answer

You earn Raffle Keys automatically every time you enter a raffle. The number of keys you receive depends on how much you spend — higher entry amounts earn more keys.

Question 3

What are Vaults?

Accepted Answer

Vaults are special locked containers that hold bonus prizes. You need a certain number of Raffle Keys to unlock each Raffle Vault. Once unlocked, you receive a guaranteed entry into a Vault Draw.

Question 4

How do I open a Raffle Vault?

Accepted Answer

Navigate to the Vaults tab and find a vault you have enough keys for. Click the vault to unlock it — your keys will be spent and you'll receive a draw entry automatically.

Question 5

What are Vault Draws?

Accepted Answer

Vault Draws are special prize draws that you enter by unlocking Vaults. Each draw has its own prize pool and draw date.

Question 6

Can I buy Raffle Keys?

Accepted Answer

No, Raffle Keys cannot be purchased directly. They are earned exclusively by entering raffles. This keeps the system fair for all players.